Business Support


"There's huge opportunities to develop within the council. With a vast array of service areas, there are so many possibilities to develop your career. " 

Adam, Case Management Officer

Together we are Collaborative

Employee working at their desk

We support the delivery of council services.

Our dedicated business support teams work with all council departments, delivering essential administrative assistance to ensure the smooth operation of services to Westmorland and Furness residents. 

From Business Support Officers and Electoral Service Officers to Executive Assistants and receptionists, we play a crucial role behind the scenes to uphold the council's commitment to providing excellent services.

Working in business support

We empower our colleagues, including social workers, planners and directors, to concentrate on their essential tasks. 

Business Support Officers manage processes, produce important documents and maintain accurate records. With the integration of innovative technologies, our focus shifts from bureaucracy to enhancing value for each business sector. 

We strive to get the best out of the council’s resources, experience and expertise by effectively supporting our colleagues.

Two colleagues chatting in South Lakeland House
Close up of employee using mouse and laptop

A focus on...

Our Service Centre Administrators

We strive to deliver exceptional customer service and fulfil the Council's statutory responsibilities. We have a varied and dynamic role and support a wide variety of teams across the Council. 

As part of our Service Centre team, you will engage with customers, employees and stakeholders through various channels, ensuring a seamless and professional experience while adhering to established procedures. 

Meet Cheryl

PA to Assistant Director

"My role is to provide an effective, efficient, support service to Directors and Assistant Directors. This ensures that they are able to meet the requirements of their post, I also work with other PA's in the team and support the extended leadership team. As a neurodivergent person, the council have enabled me to progress with my role by providing specialist equipment. I enjoy working within a team where my suggestions are taken on board and implemented. I am excited to be part of the evolving council and contribute to the change."

A colleague from Business Support